Privacy Policy

Privacy Policy

Last updated: 13th July 2025

At Bee-Spoke Travel (“we”, “us”, or “our”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Bee-Spoke Travel is an independent travel planning service based in the UK. For the purposes of UK GDPR, we are the “data controller” of your personal data.

2. What Personal Data We Collect

We may collect and process:

• Name
• Contact details (email, phone) 
• Travel preferences and booking details 
• Payment details (where required)
• Communications you send us 
• Technical data (IP address, browser type, pages visited via cookies)
   

3. How We Use Your Personal Data

We process your data for:

• Providing and managing our travel services 
• Communicating with you about enquiries or bookings 
• Sending you marketing (if you have given consent) 
• Improving our website and services 
• Meeting legal or regulatory requirements 

We will only process your personal data where we have a lawful basis under UK GDPR, such as fulfilling a contract with you, complying with legal obligations, or with your consent.

4. Sharing Your Data

We do not sell your personal data. We may share your data with:

• Travel suppliers (e.g., airlines, hotels) to arrange your bookings 
• Service providers who help us operate (e.g., IT systems, payment processors) 
• Legal authorities if required by law 

We ensure all third parties respect your privacy and process your data securely.

5. International Transfers

Some of our travel suppliers or partners may be outside the UK. Where this occurs, we will ensure appropriate safeguards are in place to protect your data, in line with UK GDPR requirements.

6. How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

7. Cookies and Tracking

We use cookies to improve your website experience, analyse usage, and remember your preferences. You can manage cookies via your browser settings.

8. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you 
• Request correction of inaccuracies
• Request deletion of your data (where applicable)
• Restrict or object to processing in certain cases
• Withdraw consent at any time (for example, for marketing) 
• Lodge a complaint with the Information Commissioner’s Office (ICO) 

To exercise these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy occasionally. We will post any changes on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Bee-Spoke Travel
Email: office@bee-spoketravel.com